Privacy Policy

Ampinity Energy Pvt Ltd (“Ampinity Energy”, “we”, “us”, or “our”) is committed to protecting the privacy of our website visitors and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (the “Site”). By accessing or using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our Site, including:

• Personal Identifying Information: This refers to information that can be used to identify you, such as your name, email address, postal address, phone number, date of birth, and government-issued ID numbers 1.
• Financial and Banking Information: This includes details such as your bank account, credit card, or debit card information 1.
• Contact Information: This includes your phone numbers and email addresses 1.
• Technical Information: We automatically collect certain information about your device, browsing actions, and patterns, including details of your visits to our Site, such as traffic data, location data, logs, and other communication data, and the resources that you access and use on the Site. We may also collect information about your computer and internet connection, including your IP address, operating system, and browser type 1.
• Third-Party Information: We may collect identifying information of third parties that you provide to us 1.
• User-Generated Content: We may collect information you submit through our Site, such as feedback comments and requests for reports or information 3.
• Sensitive Personal Data: As per applicable Indian data protection laws, this includes information like your passwords, financial information (such as bank account or credit card details), physical, physiological and mental health condition, sexual orientation, medical records and history, and biometric information 2. We handle this data with extra care and ensure its security through appropriate safeguards.

2. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information, for the following purposes:

• To identify you and provide services to you1.
• To establish, maintain, and service your account1.
• To communicate with you1.
• To facilitate payments1.
• To operate, maintain, and improve our business and the products and services we provide to our customers1.
• To respond to your inquiries and requests5.
• To present our website to you5.
• To notify you about updates or changes that may affect your services or access to our website5.
• To share important information or alerts with you5.
• To send you newsletters if you subscribe5.
• To provide you with email notifications, event registrations, and other notices concerning our products or services that may be of interest to you5.
• To improve your browsing experience and to address any technical problems which may occur1.
• To fulfill requests for reports and other similar information3.
• To register for an account3.
• To comply with any government reporting requirements1.
• For other internal business purposes1.

We will only use your personal information for the purposes it was collected unless other purposes are explicitly mandated or authorized by law3.

3. Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To fulfill the purpose for which you provide it. For example, if you give us an email address to use the “email a friend” feature of our Site, we will transmit the contents of that email and your email address to the recipients.
• For any other purpose disclosed by us when you provide the information.
• With your consent.
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Ampinity Energy, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
• To authorized Indian government agencies and regulatory bodies, such as the Ministry of Power or Central Electricity Authority, for purposes related to the security of critical infrastructure and key resources and ensuring information security.

We may share your information with the following types of third parties:

• Service providers: We may share your information with service providers who assist us with various business functions, such as website hosting, data analysis, payment processing, email delivery, and customer service6.
• Business partners: We may share your information with business partners who offer products or services that may be of interest to you6.
• Governmental and regulatory bodies: We may disclose your information to comply with applicable laws and regulations, legal processes, and governmental requests6.

12. Legal Requirements in India

This Privacy Policy is compliant with applicable Indian data protection laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 8. We are committed to upholding the following principles:

• Consent: We obtain your consent before collecting or using your personal information8. You have the choice to opt-in or opt-out of information sharing3.
• Data Minimization: We limit the collection of personal information to what is needed to accomplish the stated purpose8.
• Purpose Limitation: We will only use personal information for the purposes it was collected unless other purposes are explicitly mandated or authorized by law3.
• Lawful Purposes: We process personal data for lawful purposes, including contract performance, legal obligations, and vital interests, as defined under the DPDP Act10.
• Data Security: We have adopted appropriate security practices and procedures to protect your personal information8.
• Accountability: We are accountable for the protection of your personal data and have designated a Data Protection Officer to oversee our data protection efforts10.

4. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology 1.

To further enhance data security, we utilize the following measures:

• Encryption: We use encryption techniques to protect your data both in transit and at rest9.
• Access Controls: We maintain strict access controls to limit access to your personal information only to authorized personnel who have a legitimate need to know9.
• Monitoring: We regularly monitor our systems and access logs to detect and prevent any unauthorized access or activity9.
• Virtual Tokens: We may use virtual tokens to represent your sensitive personal data, adding an extra layer of security9.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

5. Data Retention

We will retain your personal information for as long as needed to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law6.

The criteria that influence how long we retain data include:

• Type of data: Different types of data may have different retention periods based on their nature and purpose6.
• User’s relationship with our company: The retention period may vary depending on whether you are an active customer, a former customer, or a website visitor6.
• Legal requirements: We may be required to retain certain data for specific periods to comply with applicable laws and regulations6.

6. Your Rights

You have the following rights regarding your personal information:

Right	Description
Right to Access	You have the right to request access to your personal information that we hold about you.
Right to Rectification	You have the right to request that we correct any inaccurate or incomplete personal information that we hold about you.
Right to Erasure	You have the right to request that we delete your personal information under certain circumstances, such as when your personal information is no longer necessary for the purposes for which it was collected.
Right to Restriction of Processing	You have the right to request that we restrict the processing of your personal information under certain circumstances, such as when you contest the accuracy of your personal information.
Right to Data Portability	You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller under certain circumstances.
Right to Object	You have the right to object to the processing of your personal information under certain circumstances, such as when we process your personal information for direct marketing purposes.
Right to Withdraw Consent	You have the right to withdraw your consent to the processing of your personal information at any time.
Right to be Forgotten	You have the right to request the deletion of your personal data, especially if it is no longer necessary, inaccurate, or if you withdraw your consent. You can also request changes to records that are not accurate, relevant, timely, or complete3.

To exercise any of these rights, please contact us using the contact details provided below.

7. Children’s Privacy

Our Site is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Site. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site or on or through any of its features, register on the Site, make any purchases through the Site, use any of the interactive or public comment features of this Site, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use 1.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information1. If you believe we might have any information from or about a child under 13, please contact us using the contact details provided below.

8. Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing activity on our Site. Cookies are small data files that are placed on your hard drive when you visit a website. Cookies and other tracking technologies allow us to track how you use our Site, personalize your experience, and deliver content tailored to your interests.

Cookie Type	Purpose
Essential Cookies	These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.
Analytics Cookies	These cookies collect information about how visitors use the website, such as which pages are most popular and if visitors receive error messages. This data helps us improve the website’s performance and user experience.
Functionality Cookies	These cookies allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features.
Advertising Cookies	These cookies are used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

9. Privacy Policy Updates

We may update this Privacy Policy from time to time. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account or through a notice on the Site home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and this privacy policy to check for any changes.

Non-material changes to the policy may be made without formal notification, but a version history or changelog will be maintained on our Site to track all updates and modifications.

10. Data Breach Response

In the event of a data breach, we will take the following steps:

• Containment and Investigation: We will take immediate steps to contain the breach, investigate the cause, and assess the extent of the damage.
• Notification: We will notify affected individuals and relevant authorities, including CERT-In (Indian Computer Emergency Response Team), as required by applicable laws and regulations4.
• Remediation: We will take appropriate measures to remediate the breach and prevent similar incidents from occurring in the future.

11. Cross-border Data Transfers

12. Do Not Track

At this time, our Site does not recognize or respond to “Do Not Track” browser signals11.

13. Dispute Resolution

If you have any concerns or complaints regarding this Privacy Policy or our data protection practices, please contact us using the contact details provided below. We will make every effort to address and resolve your concerns. You also have the right to approach the competent data protection authority in India with your request or complaint8.

14. Contact Us and Grievance Redressal

To ask questions or comment about this privacy policy and our privacy practices, or to report any grievances, contact us at:

Ampinity Energy Pvt Ltd

The Iconic Corenthum

910-911, 9th Floor

41, Block A, Industrial Area, Sector 62, Noida, 

Uttar Pradesh 201301

Grievance Officer: Mr. Alextin Mendonza 

Email : contact@ampinityenergy.com

15. Conclusion

At Ampinity Energy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our data collection, usage, and disclosure practices, and highlights your rights as a user. We encourage you to read this policy carefully and contact us if you have any questions or concerns. By using our Site, you acknowledge that you have read and understood this Privacy Policy.

We take data security seriously and have implemented robust measures to safeguard your information. We also comply with all applicable Indian data protection laws and strive to be transparent in our data handling practices. You can exercise your rights to access, correct, and delete your information by contacting us.

This policy is for informational purposes only and should be reviewed by a legal professional before implementation.